The Role Of Human Relations In Fostering Strong Workplace Relationships And Productivity
Introduction
Human relations in the workplace refers to the people and procedures set up to support the employees and the owners or employers. Relationships between employees and employers and amongst employees in a company are important. When relationships are not great, it can bring down the company’s productivity, competitiveness, and profitability.
Importance
All the procedures like recruiting, training, payment of wages, performance evaluation, resolving conflicts, and firing or retirement, are part of the human resource function. The HR department is not directly involved in the business, unlike other departments, but it is still a critical part. It is human resources systems and personnel responsible for the welfare and happiness of employees. Of course, they are also in charge of ensuring that the employees perform their jobs properly.
Competition is fierce in every field. So, if a business wants to attract qualified and skilled employees, it must have a good work atmosphere. This means that the company:
- Provides training to employees.
- Values employee feedback.
- Offers attractive incentives.
- Maintains comfortable work conditions.
- Provides beneficial amenities like child care, cafeteria, clean workplace, healthcare plans, and counselling.
- Rewards employees who make valuable contributions.
- Celebrates festivals and birthdays.
- Organizes outings or team get-aways.
Benefits
When a company makes its workplace inviting, it will be able to attract and retain employees. When there is high attrition, it costs the company, as they have to hire and train new people. Employees who work longer at a company receive additional benefits too.
Happy employees are effectively productive. They collaborate well on projects, benefitting the company by increasing revenues.
Employees who are looked after well by the company also tend to be proactive. They are more likely to develop innovative customer solutions than employees not treated well.
Final Thoughts
People share more and do more when they are accepted and appreciated. When human relations processes are successful, it benefits both employers and employees.
FAQs
- Does human relations have a direct link to employee productivity?
Yes, it does, as employees who are cared for, trained, and paid well, are inclined to be productive.
- What are essential human relations skills?
Clear communication, conflict resolution, organisational, multitasking, and excellent negotiation skills are desired for an HR professional.
- How can human relations be improved in the workplace?
Transparency, two-way communication, open dialogue, and empathy can significantly help.
- What is the main contribution of the HR approach to management?
It ensures that employees are satisfied and happy by understanding and catering to their needs, resolving issues with the management, and ensuring comfortable working conditions.
- How do team outings help?
Team activities and outings help create bonds of friendship, which will be valuable when employees collaborate on projects.